Third-Party Services & Licensed Software

Overview

The Rivera's Machinery Inc. website utilizes various third-party services and licensed software to provide functionality, improve user experience, and deliver our services. This page provides transparency about these external services and how they are used.

Each third-party service is subject to its own terms of service and privacy policy. We encourage you to review these policies for any services that concern you.

Website Platform & Hosting

Web Hosting Services

Our website is hosted on secure, professionally managed infrastructure. Our hosting providers maintain industry-standard security practices, including regular security updates, encryption, and data backup procedures.

Content Delivery Network (CDN)

We use a content delivery network to ensure fast, reliable access to our website from locations worldwide. CDN services cache content across multiple servers to improve loading times and reliability.

Analytics & Performance

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects anonymized data about page views, session duration, and user behavior to help us improve our website.

• Provider: Google LLC
• Purpose: Website analytics and usage tracking
• Data Collected: Pages visited, time on site, device information, referral source
• Privacy Policy: Google Privacy Policy
• Opt-Out: Google Analytics Opt-out Browser Add-on

Communication Services

Live Chat

Our website features a live chat service that allows you to communicate with our team in real-time. Chat transcripts may be stored to improve our customer service and for quality assurance purposes.

• Purpose: Real-time customer support and sales assistance
• Data Collected: Chat messages, name (if provided), contact information (if provided)

Email Services

We use professional email marketing and transactional email services to send communications such as quote responses, appointment confirmations, and promotional newsletters (with your consent).

Maps & Location Services

Google Maps

We embed Google Maps to display our dealership location and provide directions. Using the map feature may involve Google collecting certain data as described in their privacy policy.

• Provider: Google LLC
• Purpose: Display dealership location, provide directions
• Privacy Policy: Google Privacy Policy

Payment & Financing

Financing Partners

We partner with licensed financial institutions to offer equipment financing options. When you apply for financing through our website, your application information is transmitted securely to our financing partners for processing.

Financing applications are subject to the terms and privacy policies of the respective financial institutions. We recommend reviewing these policies before submitting a financing application.

Payment Processing

If we accept online payments, we use PCI-compliant payment processors to handle all credit card and payment information. Payment card data is transmitted directly to the payment processor and is not stored on our servers.

Social Media & Advertising

Social Media Integration

Our website may include social media features such as share buttons and links to our social media profiles. These features may collect your IP address and may set cookies to enable the feature to function properly.

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to deliver relevant advertisements to you on Facebook and other platforms.

• Provider: Meta Platforms, Inc.
• Purpose: Advertising measurement and remarketing
• Privacy Policy: Meta Privacy Policy

Media & Content

YouTube Videos

We may embed YouTube videos to showcase equipment, provide tutorials, or share other video content. YouTube may collect data about your viewing activity when you interact with embedded videos.

• Provider: Google LLC (YouTube)
• Purpose: Video content hosting and playback
• Privacy Policy: Google Privacy Policy

Stock Photography

Some images on our website may be licensed from stock photography providers. These images are used under appropriate licensing agreements.

Security Services

SSL/TLS Encryption

Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers. This ensures that sensitive information such as form submissions and personal data are encrypted during transmission.

Security Monitoring

We employ security monitoring services to detect and prevent unauthorized access, malicious activity, and other security threats to our website.

Open Source Software

Our website is built using various open source software components. We are grateful to the open source community for their contributions. Major open source components include:

• Next.js: React framework for web applications (MIT License)
• React: JavaScript library for building user interfaces (MIT License)
• Tailwind CSS: Utility-first CSS framework (MIT License)

A complete list of open source dependencies and their licenses is available upon request.

Equipment Manufacturer Data

Product specifications, images, and marketing materials for equipment brands we carry (such as KIOTI, etc.) are provided by or used with permission from the respective manufacturers. These materials remain the intellectual property of their respective owners.

Updates to This Page

We may update this page periodically to reflect changes in the third-party services we use. We encourage you to check this page occasionally for the latest information.

Contact Us

If you have questions about the third-party services used on our website, please contact us at: